Mystery Shopping

Makena Technical Resources uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Our experts are skilled with a variety of types of statistical analyses.

Our experts are skilled with a variety of types of statistical analyses.

Makena Technical Resources offers social media benchmarking and shopper experience assessment.

Makena Technical Resources analyzes your data to identify your most valuable customers.

Receive a ranked and prioritized list of your customers’ wants and needs.

We base our industry benchmark reports on thousands of consumer surveys.

We evaluate your call center on 98 best practices and recommend improvements.